Were you made to feel comfortable the bed heated offered a glass of water on arrival: 

Always made to feel welcome and comfortable.

Why did you book in today relaxation muscle tension pamper: Want to start looking after my skin

How would you rate your treatment experience overall 1 to 5 Stars: 5 Stars

If applicable how did you choose your oils for your massage:

What treatment did you have : Facial galvanic

How likely are you to recommend your therapist to a friend or a family member: Very

Did your therapist offer after care advice drink fresh water keep warm and rest: Yes

Any other feedback that you think is relevant to improve your treatment experience: No

Did you fill in a consultation form if you're a new client: No, I'm an existing client

Has anything changed since your last visit so we can update your client card: No

Are you likely to revisit the salon again : Yes, definitely


Kerry - Northwich - March 2019


Were you made to feel comfortable the bed heated offered a glass of water on arrival: 

Yes, the bed was lovely and warm. Katie is always welcoming and makes me feel relaxed. 

I look forward to my monthly appointments.

Why did you book in today relaxation muscle tension pamper: Regular massage appointment.

How would you rate your treatment experience overall 1 to 5 Stars: 5 stars

If applicable how did you choose your oils for your massage: As a regular client, Katie chose my oils based on my needs. A lovely blend of geranium and peppermint.

What treatment did you have : Aromatherapy body massage with hot stones.

How likely are you to recommend your therapist to a friend or a family member: Highly likely. Katie is very knowledgeable and passionate about her practice and she is very good at what she does.

Did your therapist offer after care advice drink fresh water keep warm and rest: Yes

Any other feedback that you think is relevant to improve your treatment experience: No

Did you fill in a consultation form if you're a new client: No, I'm an existing client

Has anything changed since your last visit - We will need to update you're consultation form if so: No

Are you likely to revisit the salon again : Yes, definitely


Charlotte - Culcheth - March 2019


Were you made to feel comfortable Was the bed heated offered a glass of water on arrival: 

Very welcome, bed heated, room scented, water and herbal tea on arrival.

Was your treatment based around why you booked in relaxation muscle tension, pamper

Muscle tension and relaxation

How would you rate your treatment experience overall 15 Stars: 5 stars

If applicable how did you choose your oils - were they chosen for you: I have chosen them in the past, through smelling them individually but they were chosen for me this time

What treatment did you have : Legs and hips aromatherapy hot stones massage.

How likely are you to recommend your therapist to a friend or a family member:

 Without doubt, already have.

Did your therapist offer after care advice drink fresh water keep warm and rest: 

To rest, drink plenty of water and keep warm.

Any other feedback that you think is relevant to improve your treatment experience: 

Nothing is a problem, extra cushion support for my bad back. 

Room scented with oils, very calming, a calm, peaceful oasis.

Did you fill in a consultation form if you're a new client: Yes, I'm a new client

Has anything changed since your last visit We will need to update you're consultation form if so: No

Are you likely to revisit the salon again? - Yes, definitely


Clare - Lymm - February 2019


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